When automation isn't a good ideaĬompanies with the highest mastery of BPA understand when automation can get in the way of vital business processes. Electronic requests, signatures, approvals, and archiving are all orchestrated into an end-to-end, paperless workflow. This has been incorporated in business processes that range from purchase order and order processing to budget approvals. Among the research repositories being tapped with automated business processes are crime records, legal case law, life sciences research, weather and climate research, insurance and financial risk analysis databases, manufacturing/engineering parts cross references and healthcare records and demographics. The benefits of automated database searches that use big data as well as traditional records are just beginning to be recognized for their ability to replace functions that were formerly and laboriously done by staff. This eliminates the need for most nighttime IT operations staff, with staff only being called into action via auto alert if a processing situation arises that requires human intervention. Nighttime data center operations and batch processing are largely automated in most companies. The job might be to scout a difficult and treacherous patch of rugged terrain, or to enter a highly radioactive facility, or to walk miles of concrete aisles in a warehouse day in, day out - when a robot can do the walking and pick the orders for you. Automation contained in unmanned trucks, unmanned aerial vehicles (UAVs), and robots can perform and report on many of these tasks. ![]() Increasingly, companies want to avoid sending employees to do hazardous or risky jobs. Manual tasks that are risky or may cause injury The system registers these changes and tracks progress without the requirement of a trainer or an HR person to facilitate the process. Human resources are also freed up to do work that demands more critical thinking.įrom anywhere and at any time, employees can now make changes to their 401k investment options, other HR elections, and even take online training courses that further their career development. ![]() ![]() By reducing the manual work in these business processes, the tasks can be done uniformly and with a dramatically reduced chance of human error. ![]() Areas where BPA is producing great resultsĪssembly work on the manufacturing floor, automated project management task and status software updates, auto security monitoring and lockdowns of facilities, time tracking, and automated process flows for order filling, inventory management, shipping, purchasing, and billing are examples of rote and repetitive business processes that are predictable and manageable through automation. If automating business processes speeds product to market, improves revenue capture, or reduces operating expenses so margins can improve if pricing needs to be kept flat, so much the better. Consequently, companies look to automate business processes that are time- and resource-intensive operationally, that are subject to human error, and that can be accelerated with automated process improvements achievable through machines and technology.
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